DMEautomotive is proud of its strong and long-standing working relationship with a broad range of automotive customers; including 5 of the top automotive manufacturers, numerous large dealer groups, and over 3,500 individual dealerships across the country. We have developed our own products, and energetically support clients in the conceptualization, development and fulfillment of their custom programs. Our clients rely on both DME-branded and customized solutions for success of their multi-channel marketing communications programs.
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Brad Schafer, Director of Fixed Ops, JM Lexus"DMEautomotive has the ability to customize as you see fit... They're able to determine the driving habits of the customers – for your 80 year old lady who drives 1,000 miles a year to your business who drives 1,000 miles a week. They’re able to get the right piece to the right customer at the right time. A lot of customers are coming in with the marketing pieces in their hand, so I know it's getting out there". |
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Mark Conner, Assistant VP Service Operations, Lithia Motors Inc."Finally we're able to blend our tried and true service marketing with the instant metrics of digital marketing. We're able to gauge a campaign's effectiveness instantaneously with 24-hour-old data, and then make good marketing decisions because of this marketing tool. This is combined with the support we get from our Account Executive. We're able to leverage that person's experience with what our team is seeing in the trenches and put them together to create offers and marketing pieces that will drive business." |
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Cory Nannemann, General Manager, Larry Miller Dodge"DMEautomotive has really helped us win back prior service customers. We are seeing customers that have not been to our service department for a long time. After receiving a DME communication they're showing back up on the service drive, generating a $3,000 RO. I also love their response time - I can call on a Monday with an idea and by Tuesday afternoon the proofs are ready to go. Anything I ask for, they've been able to handle." |
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Mike Anderson, Director of Variable Operations, Mike Patton Auto Family"Since implementing DMEautomotive's Virtual BDC to answer all of our inbound sales calls for my four dealerships we have seen a substantial increase in vehicle sales while lowering the overall associated personnel costs by 75%. The VBDC ensures that all of my dealership's inbound sales calls are answered 100% of the time 24/7 while capturing very important customer feedback. The VBDC personnel put our customers at ease by responding to their inquiries professionally each and every time. This process has made a very positive difference in our overall customer experience." |
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Conrad Letson, GM/Dealer, Greenway Chrysler Dodge Jeep, Inc"Even though we have an in-house BDC, we use DMEautomotive's Virtual BDC to answer our overflow inbound sales calls during business hours as well as all inbound calls after-hours. Our sales appointments have definitely increased since the implementation of DMEautomotive's Virtual BDC because no customer is missed. They ensure that all of our sales calls are answered 24 hours a day, 7 days a week. DMEautomotive’s management of our inbound internet lead calls has also been invaluable. We’ve been able to decrease our internet lead follow-up time, increase appointments, and enhance the overall customer experience that we offer." |
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Ted Wesler, Service Director Lithia FLM Boise"DMEautomotive Marketing - It's like flipping a switch." |
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Ron Braithwaite, Daytona Mitsubishi Kia"Working with DMEautomotive has been an enjoyable experience for the past few years. With DMEa's Full Circle Solutions product we are confident that we are always receiving the latest in technology and customer support to help us market in the most efficient way possible." |
DMEa Client Testimonial
